Incentive Programs and Customer Loyalty Platform That Drive Real Results
PBS IS YOUR TRUSTED, FULL-SERVICE ENGAGEMENT PARTNER
With our expertise in incentive programs, promotional services, and our innovative engagement platforms, you can rest assured that you’ll achieve a measurable return on your investment. And gain a strategic partner that’s dedicated to your success.
Loyalty Programs
PREMIER BUSINESS SOLUTIONS
A loyalty program helps reward purchases, sales, and performance while keeping customers and partners engaged. PBS builds and manages loyalty program solutions that are easy to use, goal-focused, and designed to drive repeat business.
Simple, effective loyalty program design for customers, employees, and partners
Full loyalty program setup, launch, and ongoing management
Loyalty program tracking and reporting to improve results
Fulfillment & 3rd Party Logistics
Whether you’re looking for a simple prize distribution partner, or a more robust ecommerce, returns management or kitting program, our inventory management services and warehouse technologies will help optimize your marketing supply chain. Plus, our South Bend, IN location helps our clients realize significant savings on shipping costs and delivery times. PBS can deliver items within one day via ground services to a higher percentage of the population than from almost any other location in the country.
Promotions
PBS has managed thousands of promotions and awarded millions of prizes. Our promotions expertise provides you with end-to-end services from concept to legal review, winner management, prize sourcing and distribution, analytics and tax filing. Best of all, we ensure your promotional programs integrate with your marketing strategy, build brand excitement and establish better relationships. We play to win.
YOUR CHALLENGES
PBS helps you translate the complex world of engagement into common sense solutions with measurable results. And we get you there by employing proven, practical strategies that address the right people with the right tools at the right time. Clients turn to PBS when they want a straight-forward approach to:
Achieving sales goals or improving performance
Channel partner, customer, or employee loyalty and engagement
Increasing brand awareness or product knowledge
Compelling promotions
Maximizing the recognition and reward experience
Measuring program success and ROI
Organizations focused on people outperform their competitors by up to 300%
You could devote your career to the business of engaging people, or you could partner with PBS - an industry expert that’s already done that.
Whatever your people motivation challenge, PBS can help engage, motivate and reward them to achieve your goals
DISCOVERY
OUR STRATEGY
PBS is committed to delivering marketing, engagement and supply chain solutions that are best suited to your needs, audience and budget. Whether you need assistance with robust loyalty program strategy and design or a more single point engagement solution involving technology, promotions or fulfillment, our process ensures your success.
We get to know your business, understand your goals and key stakeholders, and bring an open mind to every discussion.
IMPLEMENTATION
Our seasoned project management team ensures a right-sized approach is used to execute your program. You have access to online project planning and tracking tools that report progress to keep you updated.
DESIGN
We utilize discovery findings and decades of experience to design a strategic plan and roadmap tailored to address your unique challenges.
OPTIMIZATION
Nearly 75% of companies fail to properly measure their programs simply because they “believe” they work. PBS analyzes the data to prove it; and provides ongoing recommendations for continuous improvement.
PLP - PARTNER LOYALTY PLATFORM TECHNOLOGY
When it comes to loyalty and engagement technology, one size does not fit all. Our platform is a sophisticated, yet easy to use application that provides a collection of powerful, configurable and customizable features to meet your needs and not break your budget.
Our ever-growing suite of engagement tools enable you to motivate, recognize and reward your target audience. The role-based dashboards and intelligence reporting allow for data driven decisions that can take your business to the next level and beyond.