Proven Strategies. Program Design. Execution. Winning Results

WHAT SETS PBS APART

STARTING WITH THE FIRST DISCOVERY MEETING, YOU’LL SEE THAT PBS PUTS

YOUR INTERESTS FIRST

We take a deep dive into understanding your business, strengths, opportunities, teams, sales and distribution partners, customers and your competition.

PBS collaborates with you, harnessing your insights and business data to develop a program designed to address your needs. You’ll benefit from decades of experience and a fresh perspective on your growth opportunities to give you the competitive edge. Bring your challenge to us and you’ll see why we stand apart from the rest.

MAKE AN INVESTMENT IN YOUR BUSINESS FUTURE USING OUR

ROI-BASED APPROACH

The costs associated with engagement and incentive strategies are an investment in your business future. The programs we design are tailored to your distinct needs and are proven to not only meet your goals, but exceed them by:

  • attracting new audiences and converting them into repeat customers

  • motivating existing audience behavior to improve performance, retention and sales

  • building brand loyalty – generating and repeating positive associations with your business

  • achieving brand affinity – creating emotional connections and strengthening relationships through

  • achieving brand affinity – creating emotional connections and strengthening relationships through engagement opportunities that keep your audience excited, engaged and hungry for more

  • While ROI benchmarks will vary, each measurement we make is aligned with your business goals. An investment in a program designed with our approach will result in the most enduring and valuable level of relationships with your audience, and the tangible benefits and ROI you’re seeking.

    PBS has a track record of designing programs that achieve consistent YOY growth – often double and triple digit growth – we get it!

MULTI-CHANNEL

LOYALTY AND ENGAGEMENT SOLUTIONS

We help organizations engage, motivate and reward key audiences to develop enduring and mutually beneficial relationships that result in long term performance improvements.

CHANNEL INCENTIVES
Build strong, lasting channel partner relationships to drive sales, foster ongoing engagement and loyalty to your brand.

B2B CUSTOMER LOYALTY
Discover new ways to build meaningful relationships with current and potential customers to grow your business and improve loyalty to your brand and products.

EMPLOYEE RECOGNITION
Create a powerful employee recognition and rewards program that motivates your team to perform better and stay with your company longer.

BUILD AND KEEP MOMENTUM WITH

MOTIVATION, ENGAGEMENT & RECOGNITION TACTICS

MARKETING COMMUNICATIONS
Deploy campaigns and techniques that build momentum and keep your audience engaged

GAMIFICATION
Boost engagement and program participation with fun and convenient gamification elements

PROMOTIONS
Influence spending and selling behaviors by injecting excitement into your brand strategy

REWARDS AND RECOGNITION
Easily recognize and reward on the spot or utilize seamless redemption options

  • Marketing Communications

    We can help plan, design, and execute email and social media marketing, digital or print collateral, and distribution

    Gamification

    Motivate participants to learn more about your business through eLearning and trivia challenges

    Inspire friendly competition and tap into emotional behaviors through leaderboards and badges

    Keep your audience involved through progress tracking and tier attainment technologies

    Promotions

    Leverage our expertise in targeted promotions, sweepstakes, contests, giveaways, and instant wins

    Rewards and Recognition

    Redemption options include co-branded prepaid cards, an extensive catalog of gift cards, name-brand merchandise, custom goods, travel and unique experiences

    Utilize VIP gifting and concierge services

OUR POWERFUL PLP – PARTNER LOYALTY PLATFORM

ENGAGEMENT TECHNOLOGY

Our powerful loyalty and engagement software, The PLP – Partner Loyalty Platform, provides you a single platform with configurable and customizable features to support every audience, program and budget.

  • Allows you to focus on one or multiple brands in a single loyalty program

  • Web-based communications, surveys, eLearning, gamification, tier based or sprint goals, and recognition tools

  • Insightful dashboards and a powerful suite of actionable business analytics

  • State-of-the-art reward catalog and redemption experiences

  • Automated claim submission and validation

  • Secure storage and data management, API/SSO registration options, fraud prevention and detection

  • Multilingual platform and marketing communications

DON’T SWEAT THE DETAILS

FULFILLMENT AND SUPPLY CHAIN LOGISTICS

PROGRAM MANAGEMENT
Our seasoned fulfillment and inventory management teams help optimize your marketing supply chain with an unmatched level of customer service

WAREHOUSING
Reduce costs while increasing productivity and customer satisfaction using our secure facilities and proprietary WMS (Warehouse Management System)

FULL-SERVICE FULFILLMENT
We do it all, from pick and pack eCommerce order fulfillment to kitting and returns management out of our strategic South Bend, IN location

DATA MANAGEMENT
Our 24/7 inventory application allows you real-time access to inventory details including views into stock, customer order status, order history, returns and insightful reporting

IF YOU’RE SEEKING A STRATEGIC, MEASURABLE APPROACH

to engaging customers, channel partners, sales and other team members that support your business goals, then you’ve come to the right place.  You understand the benefits of having actionable Point-of-Sale (POS) data and behavioral analytics and will appreciate our decades of experience in designing meaningful engagement programs.

We bring innovative strategic solutions to the table based on the unique goals or challenges you face.  We value the trust our clients put in us and measure our success based on your satisfaction and return on investment.

Engaging and motivating people involves a lot of moving parts. You could devote your entire career to the business of engaging people, or you could partner with PBS – an industry expert that’s already done that. We pride ourselves on staying on top of the latest industry news and trends, as well as our ability to navigate the evolving landscape of loyalty, promotions, incentives and fulfillment so that you don’t have to.